Frequently asked questions
How do I get my bonus?
To get your casino bonus, you must first log into your game account, then go to “CASINO” and click on the “Cashier” button. There you will need to enter the amount with the bonus code, then click “Credit”.
How to get your winnings?
Go to “Cashier”, click on “Withdrawal”, and then click on “Confirm email”. If you have already confirmed the email, select any suitable payment system and specify the withdrawal amount. Enter the number of your e-wallet or bank card and then click on “Receive the winnings”. Your withdrawal request will be processed in 1-5 working days. You can view the transaction information at any time in the “Account history”. Depending on the specified amount, the period of withdrawal may be extended.
How long does it take to process a withdrawal request?
Waiting and patience. Usually, the processing time of the withdrawal request takes no more than 12 hours, and in the case of e-wallets – from 5 minutes.
I still have questions, where can I go?
You can email ([email protected]) or contact a phone support operator.
How do I play slots in the club?
To start playing at PM Casino, you need to register. Once you have created an account, go to the “Gaming Room” section. Choose any of the slots there and click the “Play” button.
What are promo codes, and how do I activate them?
A promotional code is a special code consisting of numbers and/or letters. With the help of such codes, users can activate bonuses in the casino PM. To use a promo code, open the “Giveaways” – “Promo Codes” section. Click on “Get Bonus” and deposit a certain amount into your account. If the bonus is non-deposit, you will not need to deposit any money into your account. Then activate your reward in the “Gifts” section.
How do I register on the site?
On the homepage of the PariMatch Casino click “Register”. In the window that appears, enter your email and the desired password to log in to your profile. Click the “Register” button. After a few minutes, you will receive an e-mail with an activation link. You can also register through one of the popular social networking sites by clicking on the relevant icon in the registration form.
You can also register using your phone. To do so, select the “Phone” tab in the “Registration” section. Enter your mobile number and click on “Register”.
How to make a deposit?
To make a deposit, follow these steps:
- Go through the registration procedure;
- Go to “Cashier” and click on “Deposit” tab;
- Choose a suitable financial instrument;
- Specify the deposit amount and your personal details;
- Press the “Top-up” button.
Complete the procedure, following the prompts on the screen. Then you will be able to play for rubles.
Am I sure I will get my winnings?
PariMatch Casino is a brand trusted by thousands of gamers for over a decade. The site guarantees its customers a prompt withdrawal of their winnings.
How do I confirm my email?
When you click “Sign Up” when you create an account, a link will be emailed to you. You will need to click on this link to confirm your email. If you do not receive the email for some reason, go to “My Account” and click on “Confirm” under your email address.
How do I subscribe to the newsletter?
When you register you need to activate the “Notify me of bonuses” option. You will then receive emails about new promotions. If you have registered and started playing, but you do not receive any mail, please log in to your personal cabinet.
What documents do I need to play?
When cashing out large sums of money the casino’s finance department may ask you for a photo or scan of the main page of your passport with a piece of paper on which your username is written. A picture of the payment card you used to deposit will also be required.
How long does it take to withdraw my winnings?
Withdrawals take place every day (except Saturdays and Sundays) from 12:00 to 02:00. If you have confirmed your mail and phone number and provided the necessary information about yourself. Transaction time will not exceed three hours.
Regardless of the amount to be withdrawn, the administration of the site may verify the funds won. The money will be transferred to the player’s account, as soon as the casino staff will verify the honesty of the winning. The verification may take several days after the withdrawal request has been made.
How do I cancel a withdrawal?
To cancel the withdrawal, go to “Account history” in “Cashier”. If the status of the payment is “In check” or “Processing”, you will be able to cancel the transaction by clicking on the appropriate button. The money will be returned to your account. You can also contact technical support to cancel the withdrawal.
How do I enter a lottery or a tournament?
Usually, to enter a lottery you simply have to buy a ticket. To enter a tournament, you have to register and play the PariMatch slot machines, which are specified in the rules of the competition. You will find more information on the lotteries and tournaments page, as well as in the description of each specific offer.
Where to find the latest news on the site?
To keep up to date with all the news, follow the casino’s blog, subscribe to the club’s social media pages and messenger channels.
How do I download PariMatch for Android?
To download this software for free on the website, you need to select the Android version under “Mobile apps”. The download will start after you click on the “Install” button.
Before installing the mobile app, you need to open your smartphone settings and allow downloads from third-party sources. This is due to the policy of the Google Market platform, which categorically refuses to host betting software.
How do I download PariMatch to my iPhone?
There are some ways to download and install this app:
- Go to the PariMatch website, select the “Mobile App” tab (located at the top of the desktop version), and then click on the icon with a biting apple.
- Type PariMatch into the App Store search bar and then download the app for free.